Policies

All orders placed on our site will be started right away.  For personalized items, a stamp is made with your font and names then your silver piece will be made. Everything is made from scratch- no pre-made, die-cut forms.  Therefore, once an order is placed and the process begun, we cannot make changes.  

If you find a mistake after you place your order, let us know right away!  If we haven't begun, we'll be happy to accommodate - otherwise, we can't offer refunds or exchanges on items.  

We want you to be happy - but careful when placing your order.  

Shipping:  All flat rate shipping must be to one address.  If you need us to send gifts, we can do that too but additional shipping will apply.  

Gifts: If you leave a gift message we will include a nice, personalized note along with your beautifully wrapped package.   Shop, wrap and send all in one place!!!

Price:   All prices are in US Dollars and may change at any time due to the fluctuating metals market.  

Discounts:  Discounts or promotions cannot be combined and are intended to be for a limited time only.  

Returns:  Because all pieces are custom made, returns or exchanges are not accepted.  

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