Policies
All orders placed on our site will be started right away. For personalized items, a stamp is made with your font and names then your silver piece will be made. Everything is made from scratch- no pre-made, die-cut forms. Therefore, once an order is placed and the process begun, we cannot make changes.
If you find a mistake after you place your order, let us know right away! If we haven't begun, we'll be happy to accommodate - otherwise, we can't offer refunds or exchanges on items.
We want you to be happy - but careful when placing your order.
Shipping: All flat rate shipping must be to one address. If you need us to send gifts, we can do that too but additional shipping will apply.
Gifts: If you leave a gift message we will include a nice, personalized note along with your beautifully wrapped package. Shop, wrap and send all in one place!!!
Price: All prices are in US Dollars and may change at any time due to the fluctuating metals market.
Discounts: Discounts or promotions cannot be combined and are intended to be for a limited time only.
Returns: Because all pieces are custom made, returns or exchanges are not accepted.